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The Friction of an iPad for the Middle User →

Gabe Weatherhead at Macdrifter:

I don’t count bloggers and podcasters as normal iPad users. There’s a different kind of drive for these folks. Part of that drive is being able to write about their impressive accomplishments with an iPad. That will always take some of the sting out of losing hours trying to figure out how to upload a file to a website.

Gabe Weatherhead was writing about a post by Thomas Verschoren, who highlights some of the limitations of iOS. Weatherhead’s comment got me thinking about how iOS usually satisfies the needs of power users and basic users, but not those in the middle. Power users cook up workflows with tools like the Shortcuts app to overcome almost any hurdle, and casual users never run into those hurdles in the first place.

It’s the people in between who need to get over those hurdles, and don’t want to build a tool or workflow to do so. They just want something that works. The iPad won’t be a laptop replacement for those users until those gaps are filled.

Most users aren’t like us. They don’t want to have to build a workflow that, in their eyes, is a Rube Goldberg machine. Most of my automation workflows on the Mac are to speed up processes I can already perform without automation. Too many of my automation workflows on iOS are to perform tasks I couldn’t otherwise perform at all. 1

  1. Siri Shortcuts, not to be confused with the Shortcuts app, is the exception to this.