(UPDATE 2018-02-01 – I went online again this morning, and appointments were more plentiful. I have no idea if that means Apple has added capacity, or if my previous experience uncovered  a temporary glitch in their system.)

If you need a Genius Bar appointment for an Apple device, good luck. It’s only one source, but an Apple online advisor has told me that Genius Bars are booked solid dealing with the iPhone battery replacement program.

I ‘m having a power issue with my iPad Pro, and tried to schedule a Genius Bar Appointment for the Apple Store near me. You’re normally able to go online and book these appointments as much as a week in advance, but there wasn’t a single opening over the next week. I thought I might have better luck if I spoke to an online Apple advisor, so I went that route, and she wasn’t able to get me an appointment at my local store either.1 She told me that Genius Bars are at capacity due to the battery replacement program.

 

With as much press coverage as the battery replacement program received, this isn’t the least bit surprising. This is something to keep in mind if you are having any issues with your Apple devices.


  1. I’m not sure if she didn’t have the ability to schedule an appointment even if the Genius Bar’s schedule was booked (i.e,, the schedule is the schedule, and there are no appointments held open for online advisors to claim), or my problem didn’t warrant this measure.