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Tag: Apple (page 1 of 7)

The iPhone Battery Replacement Program Has Genius Bar Appointments in Short Supply

(UPDATE 2018-02-01 – I went online again this morning, and appointments were more plentiful. I have no idea if that means Apple has added capacity, or if my previous experience uncovered  a temporary glitch in their system.)

If you need a Genius Bar appointment for an Apple device, good luck. It’s only one source, but an Apple online advisor has told me that Genius Bars are booked solid dealing with the iPhone battery replacement program.

I ‘m having a power issue with my iPad Pro, and tried to schedule a Genius Bar Appointment for the Apple Store near me. You’re normally able to go online and book these appointments as much as a week in advance, but there wasn’t a single opening over the next week. I thought I might have better luck if I spoke to an online Apple advisor, so I went that route, and she wasn’t able to get me an appointment at my local store either.1 She told me that Genius Bars are at capacity due to the battery replacement program.


With as much press coverage as the battery replacement program received, this isn’t the least bit surprising. This is something to keep in mind if you are having any issues with your Apple devices.

Apple Releases Employee Starter Guides for Mac and iOS

If you’re trying to get coworkers up to speed on Mac or iOS, Apple has recently released two books to help: Employee Starter Guide for Mac and Employee Starter Guide for iOS. I’ve just started going through them, but they seem to start at the ground level, and build from there.

Employee Starter Guide for Mac

Both books are broken into four sections: Learning the Basics, Next Steps in Working with Mac/iOS, Extending Productivity Further, and Support for Mac/iOS. Each section is broken into subsections that go into detail about using a Mac/iOS device for different aspects of work, such as for collaboration.

Employee Starter Guide for iOS

Employee Starter Guide for Mac sample subsections

The books include recommendations for third party apps where appropriate. For example, the iOS book recommends PDF Expert and three other apps in the “Annotating PDFs and Forms” section.

Tech geeks are accustomed to finding answers and help online, but these books might be helpful to “normal” users who are just getting started with Mac or iOS. If you are looking for reference materials for your employees, or even for yourself, check these out.

Hat tip to Dave Marra, who mentioned this on Twitter.

A Judge’s Perspective: How Shared Calendars Can Reduce Legal Custody Issues

couple with iphone 2

I’m pleased today to present this guest post from the Honorable Joseph C. Adams, President Judge of the York County Court of Common Pleas, in York, Pennsylvania. Judge Adams is a well-respected judge, and a tech enthusiast who spearheaded the overhaul of the courtroom technology in York County. Attorneys appearing in York County now have access to cutting-edge technology in the courtroom, to help them better serve their clients.

As a family court judge, I deal with custody issues on a daily basis. One of the most frequent custody issues I have to address is the lack of communication between parents. In fact, lack of communication is what often keeps parties coming back into court. In my opinion, parents who are able to effectively communicate are, in the majority of the cases, able to work out most custody issues without the involvement of the court. That being said, some people are so bad at communication that I see them more often then some of my own family!
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The Death of Aperture. Good news?

If you didn’t see the news today, Apple will be ceasing development of Aperture when the new OS X Photos app is released next year. At first blush, this seems like bad news for Aperture users. ApertureExpert has an interesting take on the news, however, that actually has me feeling hopeful for the future of the Photos app. The Photos app as a hub for your photos, with iOS-like extensions allowing any other app, including Lightroom, to interact with it? Count me in, if it comes to pass.

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The Top 7 Features From WWDC

Wwdc 14 logo

Apple gave its annual keynote at the Worldwide Developers Conference yesterday, announcing a bevy of new features for both iOS and Mac OS X. I was actually most excited about the Mac stuff, but iOS received some much-needed love as well. The number of websites covering WWDC is overwhelming, but that won’t stop me from listing the features that got me the most excited.

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