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Amazon recently launched its Cloud Drive service offering users 5 GB of free online storage, with very competitive plans that essentially amount to yearly subscriptions of $1/GB, going up as high as 1000 GB. When combined with the Amazon Cloud Player (US-only), which allows you stream your music files from any computer or Android device, and doesn’t count Amazon MP3 purchases against your subscription limit, the Amazon Cloud Drive seems like one hell of a deal! The Amazon servers are some of the best out there, and unlike services like Microsoft’s SkyDrive, there are no limitations as to what can be uploaded as long as you own the files and their contents, don’t violate any laws by storing them, and agree not to upload anything that could be potentially dangerous.
All very reasonable and expected, no? Be a law-abiding and conscientious citizen, use the service responsibly, and you’re golden, right? Right — unless you enjoy the possibility of your privacy being infringed upon at the whim of a large corporation.
5.2.Our Right to Access Your Files. You give us the right to access, retain, use and disclose your account information and Your Files: to provide you with technical support and address technical issues; to investigate compliance with the terms of this Agreement, enforce the terms of this Agreement and protect the Service and its users from fraud or security threats; or as we determine is necessary to provide the Service or comply with applicable law.
Giving a corporation and its designated appointees the right to access, keep, use, and share both my account information and my personal and business files is something that I’m simply not comfortable with. I understand the concept of limited access to files for the purposes of technical support, and I even get holding them on the order of a court of law or government body, but the use of the phrase “as we determine is necessary to provide the Service” is playing a bit too fast and loose for me. I have no idea what they might determine is necessary — it’s completely arbitrary. I am reasonably certain that, if there were victims of some sort of foul play resulting from that phrase, a court of law would be able to find in favour of those victims, but who wants to be a victim, even potentially? Don’t we have enough problems with digital privacy already?
The Amazon Cloud Drive is promising, but for a service that is fending off criticisms from the music industry by touting itself as a personal hard drive, they certainly don’t provide the end-user with anything even close to resembling the right to privacy that is inherent in a true personal hard drive. I hope that users read and thoroughly understand the fine print before they decide to upload their lives to this service!