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The title was not misleading, these are insanely simple techniques. I will have to share these with my boss. I do not have a problem keeping my inbox organized and up to date, but I am quite anal. My boss’s inbox always has ridiculous amount of unread emails and it really is a black hole and he loses client emails all the time. He has gotten in the habit of cc’ing me on everything just so he will be able to rely on me to find it if he needs it later.