I don’t suppose ADA extends to closed captioning? Honestly, it seems like a pretty reasonable request to me, especially since we’re talking about pretty large companies here. Seems like they might even come out ahead financially be attracting more customers.

I use CC quite a bit if I happen to be rocking the baby to sleep (or if I simply can’t hear because of this kids). There is some really lousy captioning on some shows – and sometimes it’s out of sync by several seconds – must be quite annoying for you.